Returns & Exchanges

We want you to love your Hydro Flask gear, which is why we offer a 30-day return window for all unused apparel and accessories in their original packaging. If your item isn't the perfect fit or style, we make the exchange process simple and hassle-free.

1

Initiate Your Return

Visit our online Returns Center and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return request process to ensure tracked delivery.

3

Pack Your Items

Place the unwashed, unworn items with original tags attached into the original shipping box or a secure mailer and attach the return label.

4

Drop Off and Refund

Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing